As we all know that Indian government and Social Media Companies are not having a good time in recent times. There was news of Twitter ban, Facebook limitations and much more. So, what’s the update?
Under the new IT rules released by India, every social media platform is required to appoint a special grievance officer to take care of users’ complaints. Not only a grievance office, but also a team that includes nodal officers and compliance officers. Besides, the grievance office must be the residents of the country.
The new rule will certainly support users to effectively use the digital platform and is expected to reduce abuse and misuse. As per the guidelines, the social media platform will put down the flagged content (nudity, pornography etc.) within 36 hours of the report, and completely remove the content within 24 hours.
The officer will acknowledge the receipt within 24 hours and will take not more than 15 days to resolve it.
Companies are requested to strictly maintain the guidelines, and follow the new IT rules.
Many major social media networks have already appointed the respective grievance officers, let’s check the details below:
Grievance Officer: Spoorthi Priya
Additionally, you can also contact Facebook in India via post at:
216 Okhla Industrial Estate, Phase III, New Delhi – 110020
Grievance Officer: Dharmendra Chatur
Resident Grievance Officer for India (Interim)
via post at:
4th Floor, The Estate 121, Dickenson Road, Bengaluru – 560 042, Karnataka, India
Grievance Officer: Tanya Mampilly
Legal Content Policy Manager
LinkedIn Technology Information Pvt. Ltd.
Tower A, Global Technology Park
Linkedin Profile: https://www.linkedin.com/in/tanya-mampilly/
Grievance Officer: Paresh B Lal
Via email: [email protected]
Via Call: 1800-212-8552 between the hours of 7:00 AM and 8:00 PM IST.
Paresh B Lal
Attention: Grievance Officer
Post Box No. 56
Road No. 1, Banjara Hills
Hyderabad - 500 034
Grievance Officer: Rahul Satyakam
Name: Mr. Rahul Satyakam
Grievance Officer: Harleen Sethi
Ms. Harleen Sethi (Resident Grievance Officer): [email protected] and [email protected] For Law Enforcement Coordination
Mr. G. T. Thomas Phillippe (Chief Compliance Officer): [email protected] – For Regulatory Compliance
Grievance Officer: Abhimanyu Yadav
Grievance Officer: Deepak Salvi
Name: Mr, Deepak Salvi
Designation: Chief Operating Officer
Email ID: [email protected]
Phone number: +919321498897
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